100% CUSTOM FOOT ORTHOTIC INFORMATION FOR CHIROPRACTORS

Lab Standards and Policies
LAB DISCRETION PARAMETERS:
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Forefoot Posting: 6 degrees maximum varus and 4 degrees maximum valgus
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Rearfoot Posting: 4 degrees varus is standard - Lab standard is 4/4 except for arch filled devices
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SERVICES:
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Standard turnaround in-lab is 5-7 working days
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Refurbishes and adjustments turned around in 3-5 working days
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FREE adjustments first 45 days
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Computerized digital castings are stored for at least 5 years
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Consultation services available which are always free
SUPPLIES:
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FREE Casting Kits
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FREE Order Forms
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FREE Mailing Labels
SHIPPING:
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All completed devices will be returned by UPS ground rate
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Next Day and 2nd Day Air will be charged at current rates plus handling charge
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Shipping and Handling is included in the price of the device
INVOICING AND TERMS OF PAYMENT:
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Payment (check or credit card) is required with each order
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Visa, Mastercard, Discover, and American Express payments are gladly accepted
DISCOUNTS:
Professional Courtesy
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Each doctor is entitled to one FREE PERSONAL PAIR every 2 years
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Eligibility begins after the doctor has ordered and paid for 6 new pair
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Members of doctor's immediate family and staff receive a 10% discount for their devices
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WARRANTY:
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All devices are warranted against defects in workmanship, materials and fit. Adjustments will be made for a period of 45 days after invoicing. Topcovers and extrinsic posts (crepe) cannot be warranted due to varying levels of patients activity
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All orthotic polypropylene shells are warranted for 10 years against breakage
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Devices made by any other lab requiring refurbishment will not be warranteed
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Abuse of any kind (i.e., prolonged exposure to the outside elements, extreme heat, chewing by pets, etc.), loss or outgrowth is not covered under this warranty
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M-Tech Lab will provide adjustments for each device as needed within the first 45 days of ordering the orthotics free of charge
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Due to the fact that M-Tech Lab, Inc. manufactures custom orthotics, after the above 45 day period no refunds will be given on orthotics ordered inappropriately, incorrectly or not accepted by patient